Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of our website, www.uniquevillascollection.com (“Site”), operated by Unique Villas Collection Ltd. (“We,” “Us,” or “Our”). By accessing, browsing, or otherwise using this website, or by engaging with our company in any form of communication or collaboration, you (“User”), you expressly acknowledge that you have read, understood, and agreed to be bound and comply by these Terms & Conditions.

If you disagree with any part of these Terms, you must not use our Site or services.

Definitions

“Owner” refers to the legal owners or authorized representatives of villas, as well as the agents of legal owners or representatives of yachts located globally, including but not limited to Greece, the Mediterranean Sea, Caribbean Sea, Gulf of Mexico, and North Pacific Ocean.

“Guest” means any person who has booked, rented, or is staying at a property managed by Unique Villas Collection Ltd.

Services

We act as a luxury management and concierge company, representing property Owners and offering comprehensive services, including property management, maintenance, advertising, and concierge support. For Guests, our concierge services include arranging transportation, activity bookings, dining reservations, and entertainment recommendations. Our role as an agent for property Owners is to facilitate seamless luxury experiences for our Guests.

Booking Process

All bookings are subject to availability and are confirmed via a detailed email containing the booking specifics, payment terms, and policies.

To secure a booking, the Guest agrees to abide by the specific payment requirements as outlined in the Booking & Cancellation Policy.

Cancellation Policies vary by property and are dictated by the terms set forth in the booking agreement and the Booking & Cancellation Policy provided at the time of booking.

Payment Terms & Conditions

Payment for villa or yacht rentals must be made in accordance with the payment schedule outlined during the booking process.

In cases of non-payment or payment failure, Unique Villas Collection Ltd. reserves the right to cancel any booking and make the villa available for re-booking. Additionally, failure to make timely payments may result in the forfeiture of any deposits made by the Guest.

In the event that a payment is not processed within the specified timeframe, Unique Villas Collection Ltd. is entitled to cancel the reservation without further notice.

Bypassing of Agency & Commission Clause

In the event that our company Unique Villas Collection Ltd. (“We,” “Us,” or “Our”), receives an initial enquiry from a client and, as part of this enquiry, proposes a specific property—whether directly managed or through a partner or third party—and the client, having been informed about said property by our company, subsequently searches independently and establishes direct contact with the property owner or manager via any platform or channel, and a booking is made without the involvement of our company, our company shall be entitled to a commission of twenty percent (20%) of the gross property price, excluding the applicable legal VAT, provided that we can reasonably and clearly demonstrate that we were the first to introduce the specific property to the client.

Failure to pay the above-mentioned commission constitutes a breach of these Terms & Conditions and shall entitle our company to pursue all legal remedies available, including but not limited to legal action for recovery of the due amount.

Any dispute arising from or in connection with this clause shall be subject to the exclusive jurisdiction of the courts of England and Wales, with arbitration or legal proceedings taking place in London, United Kingdom.

Cancellation Policy

Unique Villas Collection Ltd. strictly adheres to its Booking & Cancellation Policy, which Guests are required to review carefully before confirming any booking.

Refunds or penalties will depend on the cancellation timing relative to the booking date, as detailed in the Booking & Cancellation Policy.

All cancellation requests must be submitted in writing to the designated email addresses: bookings@uniquevillascollection.com or info@uniquevillascollection.com.

Liability Disclaimer

Unique Villas Collection Ltd. is not responsible for any injury, loss, or damage that occurs during a Guest’s stay, including, but not limited to, circumstances beyond our control such as natural disasters, theft, or force majeure events.

We are not liable for any disruptions, injuries, or damages arising from third-party services booked via our concierge or directly by Guests.

Intellectual Property

All content available on our Site, including but not limited to text, images, graphics, logos, and videos, is protected under copyright laws and remains the intellectual property of Unique Villas Collection Ltd. Users may:

Download or print extracts of the Site for personal, non-commercial use only.
Share content with their organization, provided it is not modified or used commercially.
Acknowledge our status as the original authors of the content.

Unauthorized use of any content or material from the Site, including reproduction, distribution, or publication without prior written consent, will result in legal action.

Privacy Policy

Your use of the Site constitutes your agreement to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We reserve the right to modify this policy as necessary, and it is the User’s responsibility to stay updated with any changes.

Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms and Site Content

We reserve the right to update or modify these Terms at any time without notice. Users are advised to regularly review these Terms to stay informed of any changes.

Unique Villas Collection Ltd. does not guarantee the accuracy or completeness of the information available on our Site. We disclaim all warranties related to the content’s accuracy, completeness, or fitness for a particular purpose.

External Links and Third-Party Resources

Our Site may contain links to external websites or resources, which are provided for your convenience. We do not endorse the content on any third-party websites and assume no responsibility for any damages or losses that arise from your use of such websites.

Property Owner Responsibilities and Legal Obligations

Terms for Property Owners

By initiating or continuing any form of engagement with Unique Villas Collection Ltd. for the purpose of property management or marketing, the Owner expressly acknowledges and agrees to be bound by all of the Company’s applicable policies, fees, and contractual terms. This includes, but is not limited to, acceptance of management fees, promotional strategies, advertising arrangements, and guest rental procedures.

In the absence of a formally executed cooperation agreement, the Owner’s continued use of the Company’s services shall constitute deemed acceptance of these Terms and Conditions in full, and such acceptance shall be legally binding and enforceable under Law of England & Wales.

Sale of Property and Management of Bookings

In the event the Owner wishes to sell a property currently listed with the Company, they are required to provide immediate written notice to the Company and collaborate in good faith to resolve any existing or future guest bookings.

The Owner agrees that any active bookings confirmed through Unique Villas Collection Ltd. or via third-party platforms (including but not limited to Booking.com, Airbnb, Vrbo) must either be honored or substituted with alternative accommodation of equal or superior quality, subject to Company approval and guest acceptance.

In the event no suitable alternative is available or accepted, the Owner shall issue a full refund to the affected guests and shall bear all associated financial liabilities resulting therefrom.

Compensation for Lost Revenue

Where bookings are cancelled as a direct result of the property sale or unavailability caused by the Owner, the Owner shall be liable to compensate the Company for any revenue losses and consequential damages. Such compensation shall be calculated based on the income the Company would have received had the bookings been fulfilled.

Refusal or failure by the Owner to remit compensation entitles the Company to pursue legal remedies, including enforcement of penalties as outlined in our Terms and Conditions, and may result in suspension or termination of the Owner’s partnership.

Communication with Third-Party Platforms

The Owner acknowledges that Unique Villas Collection Ltd. acts solely as a marketing and intermediary agent and does not assume responsibility for the Owner’s obligations on external booking platforms (e.g., Airbnb, Booking.com, Expedia, etc.), even if the Company facilitates listings there.

The Owner shall remain exclusively liable for any financial penalties, legal claims, guest complaints, or reputational damages resulting from cancellations or breaches of platform terms arising from Owner actions.

The Owner hereby agrees to indemnify, defend, and hold harmless the Company from any and all claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from or related to third-party bookings.

Third-Party Platform Liability Waiver

In instances where a property listed by Unique Villas Collection Ltd. also appears on external rental platforms, the policies, terms, and contractual obligations of Unique Villas Collection Ltd., governed by English law, shall supersede any conflicting provisions imposed by such platforms.

The Owner agrees that, by listing a property through Unique Villas Collection Ltd., they are appointing the Company as the supplier and manager for all promotional and operational matters relating to guest bookings and that the Company’s authority prevails in case of dispute.

The Owner shall bear sole responsibility for resolving any platform-related conflicts, claims, or penalties without recourse to the Company.

Payment Defaults by Owners

In cases where Owners fail to pay outstanding fees, Unique Villas Collection Ltd. reserves the right to charge interest on overdue payments at a rate of 10% per annum, accruing daily.

Should legal action be required to collect outstanding amounts, Owners are responsible for all associated legal fees, including but not limited to solicitors’ fees and court costs.

Force Majeure & Cancellations by Owners

If a property becomes unavailable due to force majeure events (e.g., natural disasters, war), the Owner is responsible for refunding Guests or providing alternative arrangements. The Owner must notify the Company promptly in such cases.

Conflicting Terms with Rental Platforms

When properties listed by Unique Villas Collection maybe also featured on rental platforms, the policies outlined on our website supersede those of the rental platform. By confirming a booking through a rental platform, Guests agree to abide by the terms of Unique Villas Collection Ltd., including payment obligations, cancellation policies, and all operational terms.

By listing a property with Unique Villas Collection, the Owner acknowledges that Unique Villas Collection operates (under English law) as the exclusive supplier and representative of the property for marketing and rental management purposes.

The Owner agrees that in all cases where the property is promoted or listed by Unique Villas Collection on third-party rental platforms (e.g., Booking.com, Airbnb, Vrbo), the terms, conditions, and obligations set forth by Unique Villas Collection shall prevail over any conflicting terms imposed by said platforms.

The Owner further acknowledges that the Company’s rights, obligations, and authority under English law shall take precedence in all matters relating to guest bookings, cancellations, availability management, and compensation claims.

Any issues arising from conflicts between platform policies and the Company’s terms shall be the Owner’s sole responsibility to resolve directly with the platform(s), and the Company shall bear no liability or obligation in such matters.

Client Confidentiality & Non-Circumvention Clause (Applicable to All Global Partnerships)

In all partnerships between Unique Villas Collection Ltd. (“the Company”) and third-party providers—including but not limited to hotels, property management companies, or yacht charter operators—wherein the Company refers a client to the partner, it is expressly agreed that such client shall be deemed the exclusive client of the Company.

Accordingly, under no circumstances shall any staff member, representative, or affiliate of the collaborating partner (including hotel or villa personnel, concierge staff, or management personnel) engage in direct communication with the referred client for purposes of bypassing the Company. The exchange of personal or contact information between the referred client and the partner’s personnel is strictly prohibited.

Even in cases where the client explicitly requests direct contact or future dealings, all communications must be professionally redirected to the Company, and no contact details shall be provided by the partner or its staff.

Furthermore, if a client referred by the Company expresses interest in rebooking the same property, vessel, or service in subsequent years—even if the approach is made directly to the property, operator, or management company—the partner shall immediately notify the Company and issue the agreed commission fee as though the booking were facilitated by the Company. This obligation shall remain in force for all future bookings arising from the original referral.

The Company retains the right to monitor and investigate any such transactions or suspected violations. In the event of a confirmed breach of this clause—whether through direct circumvention or indirect facilitation—the partner shall be liable to compensate the Company with a penalty of no less than £100,000 (One Hundred Thousand Pounds Sterling) per violation, in addition to any applicable damages and legal fees.

This clause shall survive termination of any agreement and shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under this clause shall be subject to the exclusive jurisdiction of the English courts.

By reading, understanding, and using the Site, you agree to be bound by these Terms and Conditions. For any further inquiries, please contact us at info@uniquevillascollection.com.